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Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach

Prof. Sun-Woo Park; Dr. Elena Rostova; Prof. Kwame Osei — Journal of Ongoing Tourism and Mangmanet (2026)

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APA APA 7th

Park, P. S., Rostova, D. E., & Osei, P. K. (2026). Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach. Journal of Ongoing Tourism and Mangmanet, 1(1), 36-41.

MLA MLA 9th

Park, Prof. Sun-Woo, et al.. "Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach." Journal of Ongoing Tourism and Mangmanet, vol. 1, no. 1, 2026, pp. 36-41.

CHI Chicago

Park, Prof. Sun-Woo, Dr. Elena Rostova, and Prof. Kwame Osei. "Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach." Journal of Ongoing Tourism and Mangmanet 1, no. 1 (2026): 36-41.

HAR Harvard

Park, P. S., Rostova, D. E. & Osei, P. K. (2026) 'Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach', Journal of Ongoing Tourism and Mangmanet, 1(1), pp. 36-41.

IEEE IEEE

P. S. Park, D. E. Rostova, and P. K. Osei, "Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach," Journal of Ongoing Tourism and Mangmanet, vol. 1, no. 1, pp. 36-41, 2026.

VAN Vancouver

Park PS, Rostova DE, Osei PK. Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach. Journal of Ongoing Tourism and Mangmanet. 2026;1(1):36-41.

BIB BibTeX

@article{prof2026,
  title     = {Evaluating the Effectiveness of AI-Driven Chatbots on Post-Purchase Service Quality in Urban Boutique Hotels: A Structural Equation Modeling Approach},
  author    = {Prof. Sun-Woo Park and Dr. Elena Rostova and Prof. Kwame Osei},
  journal   = {Journal of Ongoing Tourism and Mangmanet},
  volume    = {1},
  number    = {1},
  pages     = {36-41},
  year      = {2026},
}