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servqual
Journals
3
1 PloS one
2 journal of information systems engineering and business intelligence
3 international journal of health care quality assurance
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Bibliographies
11
1 Evaluasi Usabilitas Layanan Sistem Informasi Akademik Berdasarkan Kombinasi ServQual dan Webqual Studi Kasus : SIAKAD Politeknik XYZ
2 Using fuzzy gap analysis to measure service quality of medical tourism in Taiwan.
3 Using the Fuzzy DEMATEL to Determine Environmental Performance: A Case of Printed Circuit Board Industry in Taiwan.
4 peningkatan kualitas pelatihan di training centre melalui integrasi metode service quality (serqual) dan quality function deployment (qfd) study kasus pada pt. xyz
5 the meetings, incentives, conferences, and exhibitions (mice) industry: determinants of thai organizational effectiveness
6 the services quality level assessesment in the technical university with servqual method applying
7 overview of the main methods of service quality analysis
8 assessing quality of education services at yazd university of medical sciences in 2010
9 an empirical assessment of service quality in the context of travel agencies in the republic of macedonia
10 students’ perceptions about role of faculty and administrative staff in business education service quality assessment
11 escalas concorentes para a mensuraÇÃo da qualidade percebida: uma comparaÇÃo entre a servqual e a rsq
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