Keyword Connections

customer satisfaction

Journals

4

1 Heliyon

2 journal of experimental psychology general

3 journal of information systems engineering and business intelligence

4 australian health review : a publication of the australian hospital association

Research Groups

0

No Research Group Connected

Bibliographies

52

1 Customer Satisfaction Analysis of Online Taxi Mobile Apps

2 Implementing Customer Relationship Management to Increase Education Service using Service Quality Method

3 The impact of e-service quality and customer satisfaction on customer behavior in online shopping.

4 First steps towards price transparency: comparability of online out-of-pocket tools from Australian private health funds.

5 Autistic adults anticipate and integrate meaning based on the speaker's voice: Evidence from eye-tracking and event-related potentials.

6 the histogram of requirements - quantification tool for tourism services. study on quality catering services

7 an application of topsis for selection of appropriate e-governance practices to improve customer satisfaction

8 quality indicators in the mobile industry rankings based on indicators of customer satisfaction with the hybrid approach dematel and anp appropriate strategy based on gray system

9 assessing the predictive power of customer satisfaction for financial and market performances: price-to-earnings ratio is a better predictor overall

10 the strategy of financing the environmental projects through the national action plan for environment in romania

11 analyzing mediators of the customer satisfaction - loyalty relation in internet retailing

12 analisis peningkatan kualitas pelayanan mahasiswa magister manajemen teknologi its surabaya dengan metode servqual dan importance performance analysis (ipa)

13 identification of effective factors on customer loyalty with mobile industry

14 the use of qfd method advantages and limitation

15 determinants of customer satisfaction and loyalty in vietnamese life-insurance setting

16 customer satisfaction on transportation market

17 the relationship between service quality, customer satisfaction and customer loyalty: an investigation in vietnamese retail banking sector

18 pengaruh kualitas layanan mobile banking (m-banking) terhadap kepuasan nasabah di indonesia [effect of mobile banking (m-banking) service quality on customer satisfaction in indonesia]

19 Library Resources Utilization and Students' Satisfaction on Staff Services: Impact to the Critical Thinking of the Higher Education Students

20 The Effect of Service Quality on T-Cash Customer Satisfaction using System Dynamics Framework

21 CUSTOMER SATISFACTION REGARDING BANK’S DISTRIBUTION CHANNELS – THE ATM NETWORK

22 The relationships among experiential marketing, service innovation, and customer satisfaction-A case study of tourism factories in Taiwan

23 Examining the effect of retail service quality dimensions on customer satisfaction and loyalty: The case of the supermarket shopper

24 The impact of value co-creation on hotel brand equity and customer satisfaction

25 Research on adjustment factors between customer satisfaction and customer loyalty of network digital products

26 Customer satisfaction and loyalty in a digital environment: An empirical test

27 The impact of perceived sustainable marketing policies on green customer satisfaction

28 A generic instrument to measure customer satisfaction with the controllable elements of the in-store shopping experience

29 Measuring and Managing Customer Satisfaction

30 The moderating role of customer engagement experiences in customer satisfaction–loyalty relationship

31 Fusion of EEG response and sentiment analysis of products review to predict customer satisfaction

32 Modeling the role of service quality, customer satisfaction and customer loyalty in building service brand equity

33 ANTESEDEN DAN KONSEKUENSI DARI CUSTOMER SATISFACTION PADA RUMAH SAKIT UMUM DAERAH DI SURABAYA

34 Delighting the Customer: Creativity-Oriented High-Performance Work Systems, Frontline Employee Creative Performance, and Customer Satisfaction

35 A Study on the Relationship between Customer Satisfaction and Employee Service Delivery at Sutera Sanctuary Lodges’s Front Office Department at Kinabalu Park, Kundasang, Sabah, Malaysia

36 Determinants of customer satisfaction in Takaful (islamic insurance) services in Malaysia

37 Customer satisfaction in online shopping in growing markets: An empirical study

38 The Impact of Integration on Application Success and Customer Satisfaction in Mobile Device Platforms

39 Effects of social media engagement in CSR and Customer satisfaction

40 The effect of the internet banking service quality on customer satisfaction (case study: Refah bank in Tehran)

41 The influence of online food delivery service quality on customer satisfaction and customer loyalty: The role of personal innovativeness

42 effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions

43 the dispositional attribution of customer satisfaction through the juxtaposition of qfd aand servqual in service industry design

44 examining the relationship between service quality and customer satisfaction: a factor specific approach

45 product offerings testing through customer satisfaction

46 MOBILE BANKING AND CUSTOMER SATISFACTION AMONG STUDENTS OF ADEKUNLE AJASIN AKUNGBA AKOKO, ONDO STATE

47 Brand Image, Customer Satisfaction, And Brand Trust On Honda Motorcycle Customer Loyalty

48 DETERMINATION OF CONSUMER LOYALTY THROUGH CUSTOMER SATISFACTION

49 Pengaruh E-Service Quality dan Purchase Intention dengan mediasi Customer Satisfaction terhadap Customer Loyalty pada pelanggan online shopping Tokopedia di Surabaya

50 ANALYSIS OF THE INFLUENCE OF MARKETING MIX TOWARDS LOYALTY THROUGH COOPERATIVE CUSTOMER SATISFACTION IN SOUTH TANGERANG CITY

51 The Effect of Brand Positioning and Service Quality on Customer Loyalty in Wonoayu Eurocar Market With Customer Satisfaction As Moderation Variable

52 The Antecedent of Customer Satisfaction towards to Attitudinal Loyalty and Behavioural Loyalty (Study at Customers of PT. Telkom Indonesia Witel Denpasar)