Abstract
This study aimed to assess the implementation of the Airline Management Cabin Crew Training Program at Indiana Aerospace University (IAU) for the academic year 2023–2024. Using a descriptive quantitative research design, the study evaluated three core components: training, assessment, and curriculum integration. A total of 60 Airline Management students who completed cabin crew training served as respondents. Data were collected through a research-developed questionnaire employing a five-point Likert scale, supported by structured interviews. The results revealed that the training program was generally perceived as very well implemented. Students reported high satisfaction with instructor effectiveness, skill development, and the relevance of course content. Assessment methods such as role-play, practical demonstrations, and written exams were also rated highly, although some students noted the need for more comprehensive emergency drills and expanded training duration. In terms of curriculum integration, the findings indicated that the program successfully bridged theoretical knowledge with real-world application, particularly through simulations and hands-on experiences. However, areas needing improvement were identified, including course sequencing, the inclusion of critical safety procedures, and the enhancement of learning facilities. The study recommended strengthening the alignment between theoretical instruction and practical drills, incorporating more realistic emergency scenarios, and increasing student feedback mechanisms. Overall, the findings highlight the strengths of IAU’s cabin crew training while offering constructive recommendations to further enhance the preparedness and competence of future airline professionals. The results support the university’s continued commitment to producing industry-ready graduates in response to the evolving needs of the global aviation sector.
