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Research Article

Perception on Human Capital Management Practices in the Business Process Outsourcing in Cebu City, Philippines

449 reads
Jiomarie Jesus
Psych Educ Multidisc J, 2024, 21 (5), 574-579, DOI: https://doi.org/10.5281/zenodo.12599797, ISSN 2822-4353
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Abstract

This study examines the relationship between sustainability and employee perceptions of Human Capital Management (HCM) practices in Cebu City's Business Process Outsourcing (BPO) industry. The participation of 370 different BPO companies at Cebu I.T. Park indicates their dedication to HCM and highlights areas that require improvement, particularly in labor relations and HRIS deployment. Employee evaluations are influenced by demographic factors such as age, gender, and educational attainment. Suggestions for improvement include implementing employee development plans, streamlining the HRIS, strengthening due process, integrating sustainability into HCM practices, and personalizing strategies based on demographics. To foster adaptable workplaces and keep pace with the changing BPO landscape, it is strongly advised to employ continuous monitoring and feedback mechanisms.

Keywords sustainability human capital management business process outsourcing
Author 1
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The team behind this paper

1 author, 1 institution.

This paper University of Southern Philippines Foundation — Philippines University of Southern … 1 author Jiomarie Jesus — corresponding author JJ Jiomarie Jesus ✉

Readership

450 reads over 29 months.

June 2024 October 2026

Related work on SciMatic

Closest of 27 articles sharing keywords with this one. A rarer shared keyword counts for more than a common one.

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Bibliographic Information

Jiomarie Jesus (2024). Perception on Human Capital Management Practices in the Business Process Outsourcing in Cebu City, Philippines, Psychology and Education: A Multidisciplinary Journal, 21(5): 574-579
Bibtex Citation
@article{jiomarie_jesus2024pemj,
author = {Jiomarie Jesus},
title = {Perception on Human Capital Management Practices in the Business Process Outsourcing in Cebu City, Philippines},
journal = {Psychology and Education: A Multidisciplinary Journal},
year = {2024},
volume = {21},
number = {5},
pages = {574-579},
doi = {10.5281/zenodo.12599797},
url = {https://scimatic.org/index.php/show_manuscript/3153}
}
APA Citation
Jesus, J., (2024). Perception on Human Capital Management Practices in the Business Process Outsourcing in Cebu City, Philippines. Psychology and Education: A Multidisciplinary Journal, 21(5), 574-579. https://doi.org/10.5281/zenodo.12599797

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