Psych Educ Multidisc J,
2026,
63 (6),
772-785,
DOI: https://doi.org/10.70838/PEMJ.630607,
ISSN 2822-4353
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Abstract
This descriptive study examined the predictors of program satisfaction among Bachelor of Library and Information Science (BLIS) graduates of Southern Christian College (2009–2024). It focused on three main factors: quality of teaching, quality of program, and school environment. The findings showed that graduates were very satisfied with their education and the support they received from teachers and the school. However, these factors had little effect on overall satisfaction, suggesting that personal motivation and self-confidence play a stronger role. Utilizing a simple random sampling design based on Slovin's formula, 120 graduates completed a validated, highly reliable online questionnaire (Cronbach’s alpha 0.780–0.983). Data were analyzed using frequency, mean, Pearson correlation, and multiple linear regression. Results revealed a high overall program satisfaction mean of 3.87 and very high ratings across predictor factors mean of 4.40. Correlation analysis showed that teaching quality relating to the teacher/subject (r = 0.169, p < .10) and school environment (r = 0.189, p< .05) significantly correlated with program satisfaction. Multiple regression confirmed that school environment (F (1,120) = 2.417, p < .05) and teacher/subject-related teaching quality (F (1,120) = 2.417, p < .1) were the primary significant predictors of satisfaction. The findings underscore the critical role of supportive campus climates and teacher expertise in enhancing graduate satisfaction. The study also showed that most graduates are successful in their careers, working in schools and joining professional organizations. This means that the BLIS program prepared them well for their jobs. The study revealed that satisfaction does not only depend on school quality but also on graduates’ self-motivation and professional growth. The results of this study can help improve the BLIS program and guide future research on graduate satisfaction.
Keywords
school environment
library and information science program
program satisfaction
quality of teaching
quality of program