Using qualitative research methods in the subject-oriented business process analysis: The voice of the community in a social media driven open innovation management process in the financial service industry
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Using qualitative research methods in the subject-oriented business process analysis: The voice of the community in a social media driven open innovation management process in the financial service industry

Hirsch, J.
communications in computer and information science 2013 Vol. 360 CCIS pp. 191-208
253
hirsch2013usingcommunications

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10.1007/978-3-642-36754-0_12

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