Examining the moderating effects of service climate on psychological capital, work engagement, and service behavior among flight attendants

Examining the moderating effects of service climate on psychological capital, work engagement, and service behavior among flight attendants

Cheng, T.
journal of air transport management 2018 Vol. 67 pp. 94-102
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cheng2018examiningjournal

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63752
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10.1016/j.jairtraman.2017.11.009
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