the information technology and communication used by logistics service providers: literature review
Abstract
With the growth in the supply of logistics services, and the increase of competition, the use of information and communication technologies (ICT) is now considered by logistics service providers (LSP), a source of competitive advantage. Through a literature review, this paper seeks to identify which technologies have been used by the PSL. Analyzing 47 articles on the subject, published in international journal that has the largest number of works on PSL, applications of technologies by PSL were analyzed according to a taxonomy suggested based on literature - software, hardware and networks. Among the results highlight the technologies cited by categories and greater scientific interest, such as EDI, RFID, TTS, WMS and Internet.
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229666
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