Objective. This paper analyze comprehensively and systematically the principles of organization and technical procedure, which support document management based on the use of information technologies. Method. We developed a study based on the documentary descriptive method in the context of the Dirección de Infraestructura (Dinfra) from the Universidad del Zulia. Results. We find evidence of efficiency in the processes that support the management of technical documents: Plans, metrics and memories generated by the Dinfra. Conclusion. The conceptual basis of organizational and technical archives contribute to the systematization, shelter save and documental preservation, and ensure the timely retrieval of technical information for the management of the University of Zulia.