The main task of professional education today is not to master a set of knowledge, but to develop the creative thinking of future qualified workers, their skills and abilities in performing independent search, analysis and evaluation of information. Self-actualization, self-affirmation and realization of creative abilities are also of great importance. Developing creative abilities is a way to motivate students in their learning. We live in the age of the scientific and technological revolution, and our life in all its manifestations becomes more diverse and more difficult at the same time, it does not require outdated or usual actions, on the contrary, it demands the mobility of thinking, rapid orientation, and a creative approach for solving big and small tasks. Nowadays, taking into account the dynamic development of industry and services, the competitiveness of future qualified workers in the service sector depends not only on their acquisition of a high level of knowledge of the technological process and manufacturing tasks, but also on their ability to solve communication and compositional problems. The purpose of the article is to determine the essence and structure of creative abilities of the future qualified workers representing the service sector. On the basis of the theoretical analysis of psychological and pedagogical literature, we offer our own interpretation of the creative abilities demonstrated by the future qualified workers of the services sector; creative abilities are associated with person’s integrated, dynamic qualities and properties which manifest themselves in developing essentially new ideas, in creating something qualitatively new in the services sector. Disclosing the structure of the creative abilities demonstrated by the future qualified workers of the services sector, we defined the following basic concepts for our research like: “services sector”, “a qualified worker”, “interactive technologies”. Having processed the regulatory-legal documents of professional (vocational) education, we have identified the component structure of the creative abilities demonstrated by the future qualified workers of the services sphere by means of interactive technologies: the stimulating-motivating, intellectual-heuristic, personality-targeted and constructive components. Different scientists’ approaches to the defining of the concept “abilities” and “creative abilities”, as well as the essence and structure of the creative abilities demonstrated by the future qualified workers in the services sphere by means of interactive technologies are considered in this article.