Use of social media to assess the impact of equitable state policies on LGBTQ patient experiences: An exploratory study.

Use of social media to assess the impact of equitable state policies on LGBTQ patient experiences: An exploratory study.

Hswen, Yulin;Zhang, Amanda;Sewalk, Kara;Tuli, Gaurav;Brownstein, John S;Hawkins, Jared B;
healthcare (amsterdam, netherlands) 2020 pp. 100410
311
hswen2020usehealthcare

Abstract

Limited research has evaluated these equitable policies because of the difficulty of capturing LGBTQ patient experience. Previous studies have shown that LGBTQ persons report increased rates of discrimination across a wide variety of healthcare settings which may prevent them from disclosing their LGBTQ status. The goal of this research was to use a social media big dataset to evaluate the impact of equitable policies on patient experiences for LGBTQ persons.

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