@article{redford2026,
title = {Modelling Student Client Satisfaction with Registrar Services: The Role of Management Behavioral Complexity and Customer-Centered Practices in Northern Mindanao},
author = {Redford Quiros and Liezl Marie Dagondon},
journal = {Psychology and Education: A Multidisciplinary Journal},
volume = {59},
number = {5},
pages = {631-650},
year = {2026},
doi = {10.70838/pemj.590505},
}