{"authors":["Janry Rufano","Gegie Gervacio"],"doi":"10.70838/pemj.480909","id":6679,"issue":9,"journal":{"issn":"2822-4353","name":"Psychology and Education: A Multidisciplinary Journal"},"licence":"CC BY-NC-ND 4.0","pdf_sha256":"4dd2b75ae8944a9768c41af422b04d8fb68be45280690a04657c7a7c608a66e1","published":"2025-11-07","schema":"scimatic-publication/1","supersedes":null,"title":"E-commerce Customer Satisfaction: Expectation versus Reality of Online Shoppers","url":"https://scimatic.org/show_manuscript/6679","version":1,"volume":48}